Effective Date: February 24, 2025
Welcome to VeloCoin, a leading cryptocurrency trading platform that offers a seamless and secure environment for buying, selling, and exchanging digital assets. These Terms of Service ("Terms") govern your use of the VeloCoin exchange platform ("Platform"), operated by Alphabet3, and your access to the services provided by VeloCoin. By using our Platform, you agree to comply with these Terms and all applicable laws and regulations. Please read these Terms carefully before proceeding.
By registering for an account or using any services provided by VeloCoin, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any additional terms, conditions, or policies that may apply. If you do not agree with these Terms, you must immediately cease using the Platform.
Eligibility: You must be at least 18 years of age or older and legally able to enter into a binding agreement in your jurisdiction to use the Platform. By registering an account, you confirm that you meet these eligibility requirements.
Registration Information: To access and use the services on VeloCoin, you must create an account by providing accurate and complete information. This may include, but is not limited to, your name, email address, phone number, date of birth, and government-issued identification (if required). You agree to update this information if it changes.
Security: You are responsible for maintaining the security and confidentiality of your account credentials, including your username and password. You are also responsible for all activities conducted under your account. It is recommended to enable two-factor authentication (2FA) for added security.
VeloCoin offers a range of services related to cryptocurrency trading, including:
Compliance with Laws: You agree to comply with all applicable laws and regulations related to cryptocurrency trading and use of the Platform in your jurisdiction. It is your responsibility to stay informed of the legal status of cryptocurrencies in your country or region.
Accuracy of Information: You are responsible for ensuring that all the information you provide to VeloCoin is accurate and up to date. Failure to provide accurate information may result in the suspension or termination of your account.
Prohibited Activities: You agree not to engage in the following prohibited activities:
Trading Fees: VeloCoin charges a fee for each transaction conducted on the Platform. The fee structure is outlined on the Platform and may be subject to change. All fees will be disclosed to you prior to completing any transaction.
Payment Methods: VeloCoin supports various payment methods for deposits and withdrawals, including cryptocurrency deposits and select fiat payment methods. Fees may apply for certain payment methods, and the availability of these methods depends on your location.
Transaction Processing: All deposits, withdrawals, and trades are subject to network processing times and may be delayed due to factors outside VeloCoin's control.
Cryptocurrency trading is inherently risky due to the volatility of digital assets. By using VeloCoin, you acknowledge and accept the following risks:
Market Volatility: Cryptocurrencies can experience significant price fluctuations within short periods of time. Prices may be affected by market sentiment, regulatory news, technological changes, and other factors.
Loss of Funds: You may lose part or all of your funds invested in cryptocurrencies due to market conditions, hacking, or errors in transaction processing. You are solely responsible for any losses incurred.
Security Risks: While VeloCoin employs high standards of security, there is always a risk of hacking, data breaches, and cyberattacks. It is essential to follow all security protocols, including enabling two-factor authentication (2FA), to protect your account.
Deposits: You can deposit supported cryptocurrencies and, where applicable, fiat currencies, into your VeloCoin account. All deposits are subject to verification and processing times.
Withdrawals: You can withdraw your assets from VeloCoin in accordance with our withdrawal policies. Withdrawal requests are subject to verification and may be delayed for security purposes.
Withdrawal Fees: Each withdrawal may incur network or transaction fees, which are deducted from the withdrawal amount. You are responsible for reviewing and understanding these fees before initiating a withdrawal.
Account Suspension: VeloCoin reserves the right to suspend or terminate your account at any time and for any reason, including suspected fraudulent activity, breach of these Terms, or non-compliance with applicable laws.
Termination: You may request to terminate your account at any time by contacting customer support. Upon termination, any remaining funds in your account will be returned to you, subject to applicable withdrawal policies.
Consequences of Termination: Upon account suspension or termination, you will lose access to the services, including your ability to trade, withdraw funds, or use the platform. Any outstanding balances owed to VeloCoin must be settled before account closure.
VeloCoin is committed to protecting your personal information. We collect and process your personal data in accordance with our Privacy Policy, which can be accessed on the VeloCoin website. By using the Platform, you consent to the collection, use, and processing of your data as described in our Privacy Policy.
You agree to indemnify, defend, and hold harmless VeloCoin, its affiliates, employees, directors, and agents from any claims, losses, damages, or expenses arising out of or in connection with your use of the Platform, violation of these Terms, or any applicable laws.
To the fullest extent permitted by law, VeloCoin will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Platform, including but not limited to loss of profits, data, or assets.
VeloCoin reserves the right to modify or update these Terms of Service at any time. Any changes will be communicated to you through the email address provided during account registration or through notifications on the Platform. By continuing to use the Platform after the changes are posted, you agree to be bound by the updated Terms.
These Terms are governed by the laws of the jurisdiction in which VeloCoin is registered. Any disputes that arise in connection with these Terms or your use of the Platform will be resolved through arbitration or mediation, as determined by VeloCoin.
If you have any questions or concerns about these Terms of Service or your account, please contact us through the following methods:
By accessing and using VeloCoin, you agree to these Terms of Service. If you do not agree to these Terms, you must cease using the Platform immediately.