Effective Date: February 24, 2025
Welcome to VeloCoin, a premier cryptocurrency trading platform designed to provide secure, transparent, and efficient trading experiences. By using our services, you agree to the following terms and conditions outlined in this Trade Policy. This document sets forth the rules and guidelines for trading on our exchange platform, and it is important that you carefully read and understand it before engaging in any activities.
1. Introduction
VeloCoin is a cryptocurrency exchange designed to allow users to trade a wide variety of digital assets in a secure and user-friendly environment. This Trade Policy is established to ensure that both the exchange and its users operate in a fair, legal, and secure manner. This document governs the processes involved in cryptocurrency trading on VeloCoin.
2. Account Registration & Verification
Account Creation: To begin trading on VeloCoin, you must first create an account. You will be required to provide personal information such as your full name, email address, date of birth, and proof of identity. The provided information must be accurate and up-to-date.
KYC Verification: As part of our commitment to preventing fraud and money laundering, all users must undergo Know-Your-Customer (KYC) verification. This may require submitting additional documents like a government-issued ID or proof of address.
Age Requirement: You must be at least 18 years old to use the platform. If you are under 18, you are prohibited from engaging in any cryptocurrency trading activities on VeloCoin.
Account Security: You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. We strongly encourage the use of two-factor authentication (2FA) to enhance account security.
3. Trading Services and Market Access
Trading Pairs: VeloCoin offers a broad range of cryptocurrency pairs, including popular pairs with Bitcoin (BTC), Ethereum (ETH), and stablecoins such as USDT. The exchange may also offer fiat-to-crypto trading depending on market demand.
Available Markets: We provide access to spot trading, margin trading (if applicable), and other services based on user demand and regulatory compliance.
Order Types:
Fees: A fee is charged for each transaction conducted on the platform. The fee structure is detailed on the VeloCoin website, and it may vary depending on the type of trade and volume of transactions.
4. User Responsibilities
Compliance with Laws: By using VeloCoin, you agree to comply with all applicable laws, regulations, and tax obligations. You are responsible for understanding the legal status of cryptocurrency trading in your jurisdiction. If trading cryptocurrency is prohibited or restricted in your country, you are advised to refrain from using the platform.
Security of Assets: You must take appropriate steps to secure your funds. This includes using strong passwords, enabling two-factor authentication (2FA), and ensuring that your devices are protected from unauthorized access. VeloCoin will never ask for your private keys or account details via email or phone.
Prohibited Activities:
5. Risk Disclosure
Cryptocurrency trading is highly speculative and involves a significant risk of loss. Prices of cryptocurrencies can fluctuate rapidly, and market conditions may change unexpectedly. It is essential that you understand the risks involved before trading. VeloCoin encourages users to trade responsibly and to only invest funds they can afford to lose.
Volatility Risk: Cryptocurrency markets are known for their extreme volatility. Prices may experience significant swings within short periods, and these fluctuations can lead to gains or losses.
Security Risks: While we employ high-level security measures, no system is entirely immune to hacking or fraud. Always be cautious of phishing scams and unauthorized access to your account.
Regulatory Risk: Cryptocurrency trading may be subject to changing regulations in various jurisdictions. You are responsible for staying informed about the regulatory status of cryptocurrency in your region.
6. Deposits and Withdrawals
Deposit Methods: VeloCoin accepts deposits in multiple cryptocurrencies. Some fiat deposit methods may also be available, depending on local regulations. All deposits are subject to verification.
Withdrawal Policy: Withdrawals are processed according to the platform's policies. Users may be required to complete additional verification steps before withdrawing funds. VeloCoin reserves the right to impose withdrawal limits or suspend withdrawal requests if we suspect fraudulent activity.
Transaction Fees: Each deposit and withdrawal may incur fees based on network fees or third-party service providers. Users are responsible for reviewing and understanding the associated fees before making transactions.
7. Dispute Resolution
In the event of a dispute, users must first contact VeloCoin’s support team to attempt to resolve the issue. If the dispute cannot be resolved amicably, we may refer the issue to arbitration or mediation, depending on the situation.
Dispute Process: You can contact our support team by emailing info@alphabet3.com for assistance. Be sure to include all relevant transaction details to expedite the resolution process.
8. Amendments and Updates
VeloCoin reserves the right to modify or update this Trade Policy at any time. Any changes will be communicated to users via email or through our website. Users are encouraged to review this policy regularly to stay informed about any updates.
Notification of Changes: Significant changes to the Trade Policy will be announced at least 30 days before they take effect. Users will be required to accept the new terms before continuing to use the platform.
9. Termination of Services
VeloCoin may suspend or terminate user access to the platform at our discretion, particularly in the case of violations of this Trade Policy, fraudulent activity, or other illegal actions. We reserve the right to withhold funds or account balances in such cases pending investigation.
10. Contact Information
For any questions or concerns, you can reach us via the following methods:
Email: info@alphabet3.com
Telegram: @velocoinofficial
By using VeloCoin, you acknowledge that you have read, understood, and agreed to this Trade Policy. You also agree to comply with any future amendments to the policy as they are published.